There seems to have been a polarising of labels in recent days. You are either in one camp or another and depending upon who is using the term its probably being used in a derogatory sense. This only goes to entrench the perspectives which will do nobody any good. Remoaners – Leavers: Alt-right –… Continue reading When two, or more, tribes go to war
In recent months I’ve been turning off the radio and turning on to podcasts. It began with the acclaimed “S-Town” which led me to the equally acclaimed “Serial” and now I’m a full fledged subscriber to “This American Life” which never fails to entertain and inform my week. I guess my reader from over the… Continue reading Unconscious bias ? Deal with it !
I haven’t chirped on much about the work that we raise funds for in India. This is for a number of reasons but at a time when it’s difficult to find positives in any ordinary day I do draw some comfort from knowing that somewhere, where children are not so fortunate as their western counterparts,… Continue reading COUK update.. a small world getting smaller
New post at el cyclisto if you are interested… 🙂
I am a white male born in England, living in England. I grew up in a northern mining village where your career options were the steel works or the pit – above ground or below. I now live in the south west – not poor, not rich, cushioned, I would say. Some people call me… Continue reading Counting my blessings
I generally look back warmly on a 40-odd year career in a customer facing environment. I was proud of the service I offered to my customers from Day 1 and always, I think, made the right decision when necessary, for the customer. We are, after all, customers in some context. I enjoyed learning about customer… Continue reading Whatever happened to customer service manuals?
New post at https://cyclisto.net